what is the impact on integrations when we set this system property value above zero

[kumar junior11]

I have a system property  ' glide.integrations.active.session.life_span '  its default value set to '0' . what  impact will it make or create to integrations when i change that value in between '0 and 720'. if it impact integrations how to analyse the impact. help me with process of analysis.

About property : The 'glide.integrations.active.session.life_span ' property enforces max lifespan on active guest HTTP sessions irrespective of inactive timeout. The configured value is in minutes. A value of zero will disable timing out the active sessions.

thanks in advance ,

Saikumar kalali

[Maik Skoddow]

The default value of "zero" is basically a vulnerability, and therefore the value should be set to something that is the same value or larger than the value of the system property glide.guest.session_timeout. As this is per default "30" you could set the value of glide.integrations.active.session.life_span also to "30". The question is: Does an inbound integration request really need 30 minutes to do something in your instance? I suppose not. Therefore, it is recommended to set both properties to lower values like "3".

There is another large topic related to that property that is described in the following article: https://appomni.com/blog/navigating-the-advantages-and-risks-of-servicenows-new-security-attributes/

[kumar junior11]

Thanks for the response @Maik Skoddow , there are some existing integrations in my instance , so i wanted to check  how these  ' glide.integrations.active.session.life_span ' property impact  these integrations when i set the value to 10minutes. i want to analyse the impact and i need to share that behaviour to my team. 

Mainly I want to  analyse  these property behaviour on integration part. ( example: when their is integration happening like large volume of data transferring, and it will take around 15minutes and i set the property value to 10minutes will session expire and stops the integration?? or will i it continue after login again??

[Maik Skoddow]

"when their is integration happening " --> what does this mean exactly? I have no insights into your instance and thus have no idea what you have in mind. Please also really differentiate between outbound and inbound integrations. Only for inbound integrations, the mentioned system property is relevant!

[RishitaM]

Hey @kumar junior11 , I want to do same analysis as you have mentioned "

I want to  analyse  these property behaviour on integration part. ( example: when their is integration happening like large volume of data transferring, and it will take around 15minutes and i set the property value to 10minutes will session expire and stops the integration?? or will i it continue after login again??"

Do you have any inputs regarding this?