what is the purpose of next Related child template field in sys_template table in sevicenow
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yesterday
Hi ,
I have created a template in the Next Related Child Template field in the sys_template table for the parent record. However, when I create a Change Request and apply the parent template, the template configured in the Next Related Child Template field is not getting applied. Could you please suggest how to resolve this issue?
Thanks and Regards,
Chandan
7 REPLIES 7
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yesterday
@chandan2212 Change Task is child of Change Requests. It doesn't have field related to incident. Please change template to Change request instead change task and try again.
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yesterday
Could you please explain i not able to understand
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yesterday
Change Tasks are child records of Change Requests and do not include fields related to incidents. Please modify the template at the Table field to use a Change Request rather than a Change Task, then try again.
