What is the use of business rule in trigger condition of survey? can anyone please elaborate the use of it?

[Sathwik1]

What is the use of business rule in trigger condition of survey? can anyone please elaborate the use of it?

[Pranesh072]

Business rule the system creates to monitor the selected table. When the condition is met, the business rule sends the survey to the correct user. No configuration is necessary for this business rule.

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/survey-administration/t...

[Sathwik1]

@Pranesh the same I checked in docs, but I didn't get the exact point can you please elaborate a bit more on it?

[Pranesh072]

So what happen is when you create a survey and add trigger condition. System creates a BR on source table to monitor that condition by using "Auto assessment business rule" BR.

When trigger conditions satisfy, sn_assessment_core.AssessmentCreation()).conditionTrigger()  triggers the survey to user

[Ankur Bawiskar]

Hi,

When your trigger condition satisfies that business rule field determines which business rule to trigger.

In this case it is "Auto assessment business rule"

This BR sends survey to the user. It calls the OOB Script Include "AssessmentCreation" which would help in create record into "asmt_assessment_instance" table

You don't have access to this OOB platform level Script Include.

System will always use this OOB BR and hence the business field is read-only even for admins

Regards
Ankur