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Schedule a report using Flow designer

I want to schedule a report using the Flow designer.  Actually, I have a report that needs to be generated on the first Tuesday of every month.  Right now I'm able to generate it by using some script in 'Scheduled Email of report'. But I don't want t...

Harish74 by Tera Expert
  • 2311 Views
  • 3 replies
  • 0 helpfuls

Missing Timezones

I am in Brisbane, Australia (GMT+10).   My new instance of ServiceNow only has Timezones for Canada, Europe and the US..   Is there a way to add more?

Managing "Assigned To" for Asset and Discovery

Good morning Community,We currently utilize Discovery, CMDB and Asset Management within SNOW.   We also supplement our discovered data with a feed from our Microsoft SCCM installation.   Recently, we've been having discussions about the quality of "A...

pgd by Tera Contributor
  • 6538 Views
  • 7 replies
  • 6 helpfuls

How to add user to watch list in flow designer

I have a flow on a Service Catalog trigger.  I have a variable that is a reference to a user.  I would like to add the selected user to the watch list of the RITM using the Flow Designer.  I have an Update Requested Item Record action already working...

Resolved! How to fetch user location and country

Hi, I have created a catalog and I am trying to fetch the user details like employee manager, location, country, department. I am using the below script. Script Include: var data, obj = {}; var countryName; var userID = this.getParameter('syspar...

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Hari1 by Mega Sage
  • 5033 Views
  • 3 replies
  • 1 helpfuls

SAP Solution Manager ChaRM/SNOW Integration

Hi all ...I am new here, and I am also somewhat new to Service Now.   I was exposed to it a few years ago, and there were many things I really liked about it, and some things I did not (it was due to it being hosted, and the configuration was locked ...

scottdw by Tera Contributor
  • 17562 Views
  • 17 replies
  • 4 helpfuls

Resolved! Email script

Hi, someone help on incident script, send  incident details list to assigned to if incident state is OnHold on single notification . ex: DavidLoo hasbeen assigned to 10-incidents , in 10-incidents there are 7 incidents have state -onhold. so DavidLoo...

Resolved! onsubmit client script for attachments without getelement

We are using below catalog client script for  mandatory attachments , but as per best practices servicenow asking us to use without gel function in 5th line (var cat_id = gel('sysparm_item_guid').value;) kindly help me to change below code  without g...

Nitya2 by Kilo Guru
  • 2851 Views
  • 9 replies
  • 1 helpfuls

How to cancel previous ui page after clicking ui action

Hi All, I want to cancel previous ui page after click ui action button it will reload fresh ui page and will cancel the other page which is loaded full scenerio: Please Help me i click one ui button(Send_deb) it will display 1st ui page then in first...