what is the use of Meeting notes in CAB workbench application?

[Aravind31]

Hello,

I'm working on change management in personal dev instance. i have created CAN definitions and meeting. but my question is what is the use of "Meeting Notes" in CAB Workbench. how to add meeting notes while during the meeting?

Thanks,

Aravind

[palmen]

If I remember correct these notes can be added when you take out the report from the CAB so you have all info on what was decided and so on.

[Aravind31]

palmen,

could you tell me in detailed manner please.

Thanks

Aravind.eE

[palmen · Accepted solution]

When your CAB is done, you can open up the CAB and chose to export to PDF. This PDF will contain the Meeting notes (see screenshot)

You can also use the Meeting notes to share information with attendes. There isn't much in the docs about it but this is what ServiceNow write about it.
"Meeting notes, if any, for a past CAB meeting. If you are the CAB manager, you can take notes during the meeting."
https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/change-management/tas...

[Aravind31]

Palmen,

Thank you