Hide record producer.
Hi,Is there any way to hide record producer in native view but the same should be visible in portal?
Forum Posts
Email script
I need the output shown in SS1 picture the highlighted part UPDATE/RESOLVED in the beginning of the email subject and also in the header.When user puts UPDATE/RESOLVED in 'Actions being taken' field as shown in SS2 picture, the email subject should b...
Catalog
I have 6 fields on the catalog form.1.Type select box : name - your_role: Choices : operations , IT , Sales , uk , audit .2.Type select box : name - coverage: Choices : local , glo , rerquest .3.Type select box : name - you_like: Choices : Company...
How can we trigger an line manager Approval Reminder to Requested for-- Manager in Workflow
How to trigger an reminder email for 3 days in workflow based on sysapproval_approver table. By using created filed in approval table. If approval record was created in approval table after 3 days we need to trigger an Email as a Reminder. I have cre...
Resolved! incedent
How can I create a custom field on the Incident form that automatically populates with the current user's name?
Integration Failure Mechanism
Hello, I got the requirement to provide failure mechanism for integration which means if any integration is not working as expected what are the standard steps can be taken to reduce the impact in business and what are the counter steps to follow to ...
Resolved! after the clicking the button background button color should be changed
Hi All, Can you guide me on how to change the background color of button after clicking? can you give me the code. <div class="widget-container"> <button id="myButton" class="btn btn-success">Click Me!</button> <p id="message" class="hidden">B...
Update Assignment Rules for read only access users(Condition field data must be human understanding)
Update Assignment Rules for Read-Only Access UsersThe goal is to display the group name instead of the sys_id in the assignment rules condition in ServiceNow. For Admins with edit access, they should be able to both view and edit the group name in th...
Not able to edit article in review state
Hi,I want to make taxonomy topic field on knowledge article editable in review state. I have written a ACL to allow edit in review state but it's not working. Can someone help me on this like based on what script fields are becoming read-only in revi...
Sailpoint integration with servicenow
Hi All,I have a query regarding sailpoint integration with serviceNow, Do we need to enable a plugin in service-now for sailpoint integration or does it require any plugin or adaptor from Sailpoint end toestablish the integration between both the p...
How to join sys_history_line table with incident table
Hi, I'm having a issue, when i create database view using sys_history_line and incident. TThis is how I tried. Please correct me if I'm doing it wrong. I have tried several methods. It didn't work.
Resolved! Flow Designer - Unable to search by name
In flow designer, after upgrade to "Xanadu", unable to search by the flow name
Need to create view/download link and that link is from third party
I have requirement to create view/download the documents in service portal and the link given by third party tools(salesforce) which is for download the document and i created the widget write script include and rest message API call also in server s...
Make Worknotes mandatory in UI Action
I have one button on Form 'Transfer Case' which calls UI Page, Now I want to make worknotes mandatory if user is transferring case.I'm able to make worknotes mandatory but once user put something as worknotes and then again click on UI action, system...
Alert level: critical. Your app encountered an unexpected error while being created. Details: Failed
Hi Community, While creating a new custom app in app engine studio, i am getting the below error: Alert level: critical.Your app encountered an unexpected error while being created. Details: Failed to create templated object, details: This scope is a...
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