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whats the best practice to provision user roles

tshk
Giga Contributor

I would like to optimize licensing cost for fulfillers so 2 things i would like to get advise on

1. whats the best practice to provision user roles

2. What measures i can take to audit and optimize licensed users

6 REPLIES 6

but has to have ITIL role included


No I dont have any role included on the custom created role.. so thats not counted for license?