when a change request is created from sc_task variables as inputs using flow designer

Vineela9
Tera Contributor

‎04-01-2024 11:26 PM

Hi Team,

When a Change Request is getting created by taking "Planned start date" and "Planned end date" catalog variables from sc_task variables.

there is 10 hours gap difference between change request planned start date timezone with sc_task planned start date variable.

 

Please suggest inputs how we can remove that difference gap and make as same time.

 

Regards,

Vineela

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-02-2024 09:59 AM

Hi @Vineela9 

The reason can be the instance time zone is different, as you are picking up value from variable, which like already entered  by user irrespective of time zone.

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