When I am trying to open the URL of survey this shows error.

Nikita Gupta1
Tera Contributor

I am Facing this issue in survey. When I am trying to open the URL of the survey It shows error "You are not authorized or the record is not valid". Anyone has any idea why this error occurs. If yes please help me to resolve this issue.

Attached the screenshot for the same

5 REPLIES 5

Maik Skoddow
Tera Patron
Tera Patron

Hi

there are tons of reasons which could be the root cause of such an error message and without real details it is not possible to help you.

Maik

Hi maik,

Thankyou for your response, Actually I am creating the survey from the survey designer and when I have published the survey one url is gennerated and just trying to copy paste the url of the survey it shows this error

NS16
Mega Sage

Hi,

There could be many resons fot this error, if you could elaborate that will be easy to help you 🙂

Thanks,

Neha

Hi,

Thankyou for your response, Actually I am creating the survey from the survey designer and when I have published the survey one URL is generated and just trying to copy paste the URL of the survey it shows this error