when updating SC Task it is taking longer time & giving a warning message

pavankumar970
Tera Contributor

‎05-27-2024 06:39 AM

When SC Task is updating i.e., changing state or changing assigned to field and after clicking on save, it is taking longer time to load & failing to save and also giving a warning message as attached. 

 

How to solve this?

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Sandeep Rajput
Tera Patron
Tera Patron

‎05-27-2024 06:49 AM

@pavankumar970 Check if any business rule is working on your SCTask table which triggers on SC Task update. The same business rule is responsible for showing the message "Your search for ...". Find and inactivate the business rule and your issue will be resolved.

 

Hope this helps.

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Community Alums
Not applicable

‎05-27-2024 08:15 AM

Hi @pavankumar970 ,

 

 

I agree with Sandeep please check the Business Rules on the table - sc_task

Review the list of active business rules that trigger on update.

Pay special attention to business rules that run on specific fields like state or assigned_to.

 

If my response has resolved your query, please consider giving it a thumbs up ‌‌ and marking it as the correct answer‌‌!

 

Thanks & Regards,

Sanjay Kumar

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