Users with the Location of China should not be able to request Adobe Creative / Pro

Omkarbh1997
Tera Expert

‎05-27-2024 06:26 AM

Hi,

If user location is "Shanghai, China" as below image mentioned.

Screenshot (121).png

 

Then user should not be able to add "Adobe Creative / Pro" OR "Adobe Creative / Pro" software will not shown in that list ("List the Software Needed" variable is a List Collector variable) .

Screenshot (120).png

 

Thanks.

 

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1 REPLY 1

Community Alums
Not applicable

‎05-27-2024 08:01 AM

Hi @Omkarbh1997 ,

 

In the above request form you can directly access the value of the location field in your Client Script.

Create a onload client script-

function onLoad() {
    // Get the value of the location field, replate user_location with location field on request form
    var userLocation = g_form.getValue('user_location');

    // If the user is in Shanghai, China, filter out Adobe Creative/Pro
    if (userLocation.includes('Shanghai, China')) {
        filterAdobeSoftware();
    }
}

function filterAdobeSoftware() {
    // Replace 'software_needed' with List Collector variable name
    var listCollector = g_form.getControl('software_needed');
    var itemsToRemove = ['Adobe Creative/Pro']; // Items to remove from the list

    for (var i = 0; i < listCollector.options.length; i++) {
        var option = listCollector.options[i];
        if (itemsToRemove.includes(option.text)) {
            listCollector.remove(i);
            i--;
        }
    }
}

 

You can also use a property to store the location, rather then hard coding it(ServiceNow best Practices). For that you may need to modify the scripts, and extend the logic as per your need.

 

If my response has resolved your query, please consider giving it a thumbs up ‌‌ and marking it as the correct answer‌‌!

 

Thanks & Regards,

Sanjay Kumar

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