When user change the state field to "In progress" in incident form it should auto populate in another field with add options

[Balaji35]

When user selects pending from State field dropdown, then one new field dropdown Sub Status should be displayed below state field, which contains value such as: Awaiting moderation, Customer Action, Need Info and Hardware Requested.

[Jaspal Singh · Accepted solution]

Hi Balaji,

You need to do below.

1. Create a field Sub-Status with required choices

2. Create a UI Policy that displays Sub-Substatus when State selected is Pending.

Refer link for a check on how to create UI Policy.