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Resolved! not supported calendar msg.ics

I encountered Error, "not supported calendar msg.ics" is there any possible workaround with this problem?

Marj3 by Kilo Contributor
  • 1799 Views
  • 2 replies
  • 2 helpfuls

Prevent access to back-end

Hello, my client asked to provide cmdb_read role to a group (and therefore user) to perform some stuff on service portal "properly". By doing so, this group can access to backend UI.  How can i prevent this? thank you in advance Marco

yomik by Tera Contributor
  • 1602 Views
  • 2 replies
  • 3 helpfuls

REST API - Download attachment and upload it again

Hi all,  I am currently trying to download an attachment with the REST API and then upload the same attachment again. However, I am experiencing some error when getting back the binary from the attachment. This results then in a corrupted file. For e...

Check whether additional comment is not empty

Hi Experts, What could the best method to check if additional comment is not empty in a background and business rule. @Ankur Bawiskar  var gr = new GlideRecord('incident'); gr.get('b64f102567f551101a1136dbd36d434d'); gs.print(gr.number); gs.print(JS...

aksh3 by Giga Guru
  • 1610 Views
  • 11 replies
  • 3 helpfuls

Resolved! In Flow designer based upon the selection of choice approval needed

Hi Experts,I have created a Flow Designer for a catalog item. But I am not sure how to trigger the approval based upon the variable Drop down choice Selection example 'A' & 'B' are choices.  If user is select the choice 'A' it needs to be went to gro...

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Aakhiil by Tera Expert
  • 1368 Views
  • 3 replies
  • 0 helpfuls

modifying standard change stages. Help please

Hello! i am modifying the out of the box standard change and i would like to add an Assess stage.I checked with NOW support and they said to modify the script include: ChangeRequestStateModel_standard I did so  as well as modifying the workflow to ad...

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RBlor by Mega Guru
  • 562 Views
  • 2 replies
  • 0 helpfuls

GlideAggregate Question

Hi Everyone, I am new to this can anyone please tell me why we use if block while counting record using GlideAggregate.   var count = new GlideAggregate('u_test');count.addAggregate('COUNT');count.query();var computer=0;if(count.next())    {        c...

Currency change as per user locale

Hi All,Need help to show appropriate currency ($, £,€) as per user's location/country code   on service catalog/ portal for   catalog items. I read wiki, docs and communities articles but couldn't achieve on end user side. I see the value conversio...

Community Alums by Community Alums  
  • 6317 Views
  • 3 replies
  • 0 helpfuls

Resolved! I added two columns on list view through list layout which after removing/personalizing can be added only after clicking on 'Reset to default columns' . Is there any other way through which we can get those columns while personalizing/adding without

Hi,   I added 2 columns VIP/VVIP through list layout on Incident table. If I am removing these columns by personalizing I can remove it. But when I again personalize to add those fields I cannot find them in the list so when I click on 'Reset to defa...

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Resolved! I have a requirement to show popup and redirect to different URLs(2 URLs in two different tabs). I am able to redirect to one page. How can we redirect to 2 URLs ? Any help here ?

if ( g_form.getDisplayBox('business_application').value ==  'Phoenix - General'){        alert('You will be redirected to "OneAccess" to request access to this application. \n\n IMPORTANT: Before Phoenix can be used, the Prime application must be ins...