When we use getXML over getXMLAnswer ??

[Manikantahere]

Performance wise and code wise community is suggesting to use getXmlAnswer when we are just depends on answer but most of the cases are same in terms of requirements I have seen.

so in which cases/business scenarios where we are compelled to use getXml over getXmlAnswer??

[Ashish Parab]

Hello @Manikantahere ,

Please refer to the thread below. I hope it provides a better understanding.

https://www.servicenow.com/community/developer-articles/getxmlanswer-vs-getxml/ta-p/2307589

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ashish

[PrashantLearnIT]

Hi @Manikantahere 

This link will provide more insights - https://www.servicenow.com/community/developer-articles/getxmlanswer-vs-getxml/ta-p/2307589

[Juhi Poddar]

Hello @Manikantahere 

The choice between using getXML() and getXMLAnswer() in ServiceNow depends on the complexity of the data returned by the server-side script, the structure of the response, and how you intend to handle that response on the client side.

Key Differences:

• getXML(): Returns the entire XML response from the server-side script. It allows detailed parsing of the XML structure using DOM methods.
• getXMLAnswer(): Extracts and returns only the <answer> element from the XML response. This is simpler and faster when you only need the result of the <answer> element.

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps others find the solution more easily and supports the community!"

Thank You
Juhi Poddar

[Manikantahere]

Even I can get list of values using getXmlAnswer right? 

for example if I want get user information by gliding user table  you are saying  we use getXml but can't I get user information using getXmlAnswer? 

if this is not the scenario where we need to use getXml let me know any good scenario for my understanding?

in real time what were the scenarios may I know?