- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-16-2018 12:45 PM
I'm importing ServiceNow data into SQL Server to handle a number of management reports that I cannot find a way to do in ServiceNow. When I extract state, impact, urgency and priority I get the numeric values. While I can build the lookup table(s) to convert the numbers to words, I'd rather just import the data in presentation form. Can anyone tell me where the labels that go with the values are stored?
Thanks in advance for any suggestions.
John
:{)
Helpful and Correct tags are appreciated and help others to find information faster
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-16-2018 01:06 PM
Check the 'Choices' table. You can see both the value and label of the choice.
Tim
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2018 03:06 PM
Thank you Kristen. I'm pulling data straight out of the tables so I need to actually do the joins to get the look up values. In essence I'm reproducing the functionality of getDisplayvalue() since I'm working at a lower level than the glide records which are an abstraction above the tables..
:{)
Helpful and Correct tags are appreciated and help others to find information faster