We have customers with 100+users, who need access on our instance to raise incidents and Requests, but we can't create public portal, can't create manual accounts as per our security policy. What is the best solution for this, please help me. Thanks...
Hello Developers, We have an UI action 'create change' on Demand task table.Each Demand task will have an CHG attached to it.Before closing the Demand Task, The attached CHG must be closed.I have wrote a below BR but does not seem working. Can you pl...
var jsonstr = '{"items":[{"sys_id":"8526043597943590335b76c11153af61","variables":{"requested_for_s_manager":"","cost_center":"","opened_by":"0c79dc3997122d10b3adfbbe2153af34","requested_for":"0c79dc3997122d10b3adfbbe2153af34","location":"0327dc7c979...
Team , We have a Catalog in catalog we have a variable called Physical Office Location, That variable refers to cmn_location table , and when we have created couple of locations That location is not showing under the Variable (Physical Office Locati...
Hi,I have a user called "xyz" and that user added in to the one group "abc".When xyz users login, this abc group needs to be redirected to the ESC portal.Can anyone please help on this, It will be useful.Thanks!
State fieldDescription: Parent Assignee can write state while activeCondition: Active = true AND (user is in parent records “assigned to” field OR User is a member of the parent records “assigned group”)Work Notes field fieldDescription: Parent Assig...
Hi,In ATF I am getting a Warning message please help me out can I fix it. Any possibility to fix this or may i know the reason why it is happening?
Hi community, hope you are well,I would like to know how we can hide the worknote (incident & request) for everyone on Service Portal (but have to be visible on backend) in Helsinki.First, I tried to configure the activity formatter on the form to di...
Hello All, Our client has Azure SSO and is using User Provisioning via SSO. They now want to develop a Scripted REST API in ServiceNow which external vendors will use. But for authentication, they want to use a Service Account created in the Azure AD...
Hello , I have some tables in servicenow the data from JDBC , we have already created mappings and connection with JDBC and everyday a scheduled job runs and gets the database data . My requirement is I have enabled use last run time on the datasour...
I want to load the user name of a reference variable into the another variable it_director_business_app (user selected from sys_user table)it_director (to be used to send an notification) function onChange(control, oldValue, newValue, isLoading) { ...
Hi All, I'm trying the fetch the age of oldest incident ticket that is still open in reporti) I have written a script include and make a call of this script to report but it's giving me the invalid and wrong input.ii) I have tried this script in back...
I have a report that shows open requests on a custom table. It's a bar chart, grouped by Aging Category, and sorted on that same field (a-z). The values are 0-8, labels are plain English. I would expect, based upon everything I've found to date in th...
I am unable to view the email body of a notification . Email body showing message "Insufficient rights to read the email body "Can someone provide a solution for this issue ?
