Where do I find Instance License information?

[Shawn Horley]

Howdy folks

I am the Sys Admin on our new ServiceNow environments, but I am still learning (a Lot!) I've been asked "What are our license dates?" Apparently our accounting department would like to know.

I realised I didn't know that, nor what kind of licenses we have, or how many, or where to find  any or all of that information.

If you folks have any ideas about this I am all ears(eyes)

Cheers

[Allen Andreas · Accepted solution]

Hi,

Your company should have a copy of the contract you all signed with SN which shows your user license count and what products you purchased, dates, etc. I would recommend reaching out to SN.

[Shawn Horley]

Thanks Allen!

[Shawn Horley]

Thanks Allen!