Where is the Service-Now learning modules for Service Catalog?

LakeB
Tera Contributor

‎03-27-2025 11:30 AM

RITMs, INC, Fulfillment, I have really never heard these terms before.

 

Where is the learning path, video, whatever, for Learning about the Service Catalog application within Service now?

 

The Learning button located on this page 404's:

https://www.servicenow.com/products/it-service-automation-applications/service-catalog.html#benefits

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-27-2025 11:53 AM

Hi @LakeB 

 

You can refer the docs

 

https://www.servicenow.com/docs/de-DE/bundle/yokohama-servicenow-platform/page/use/service-catalog-r...

 

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0792353

 

You can refer. my vidoe as well

 

https://youtu.be/gcvO5L_fSms

https://youtu.be/F1zgYELtFGk

https://youtu.be/cf-uZ9UGkyc

https://youtu.be/IyKGf_XR8pE

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Batch 12 | Day 16 | Request Management - Catalog - Categories - Item #Shorts #Short
Batch 12 | Day 16 | Request Management - Catalog - Categories - Item #Shorts #Short
youtu.be/gcvO5L_fSms
csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality is not ...
ITSM Batch 1 | Day 29 | Native View - Walk-Up Experience - Catalog- Categories Overview
ITSM Batch 1 | Day 29 | Native View - Walk-Up Experience - Catalog- Categories Overview
youtu.be/F1zgYELtFGk
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality
ITSM Batch 1 | Day 30| Record Producer - Order Guide - Content Item - VEditor - Catalog UI Policy
ITSM Batch 1 | Day 30| Record Producer - Order Guide - Content Item - VEditor - Catalog UI Policy
youtu.be/cf-uZ9UGkyc
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality
ITSM Batch 1 | Day 31| Request - State - Stage - SC Task - Dashboard - Report Variable - View
ITSM Batch 1 | Day 31| Request - State - Stage - SC Task - Dashboard - Report Variable - View
youtu.be/IyKGf_XR8pE
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality

Rohit Singh
Mega Sage

‎03-27-2025 12:00 PM

Hi @LakeB ,

 

You won’t find any specific learning module for service catalog. But you can search for ITSM foundation course which will give you insight of Incident, change request, Request, problem, knowledge management etc.

 

If my response helped then accept the solution so that it benefits future users.

 

Regards,

Rohit

AndersBGS
Tera Patron
Tera Patron

‎03-27-2025 01:14 PM

Hi @LakeB ,

 

 instead of looking for training material from ServiceNow, I would recommend you to look at ITIL instead. this will give you and overview of the standard ITIL process which you refer here.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/