Where is this work log coming from!?

[lonesoac01]

Hello all,

     I need assistance in figuring out where these worklogs are coming from.  What I am doing to make these logs appear is going to a change record, going to a related list tab named: "Incidents Caused By Change" which is a table named: u_m2m_incidents_change_requests, and adding the INC record to the related list.  I have checked the business rules on this table and nothing really comes up as obvious.  In addition, I have gone into the ServiceNow Studio and searched for the string: "Change Request", but to be frank, a LOT of results come up so I may have missed it in the code studio.

[Kristen Dettman]

Could that be something custom? In our instances, that related list tab just takes me to the Incident table, filtered so "Caused by Change" is the Change Request I came from. That table doesn't seem to exist in our instances, so especially with the u at the beginning of it, that makes me think it's custom.

[lonesoac01]

You are correct that the u_ means it is custom.

[Sandeep Rajput]

yes u_ prefix indicates the field or table is custom.

[Sandeep Rajput]

@lonesoac01 Are you removing any existing change request from the related list Incidents Caused By Change (u_m2m_incidents_change_requests). The logs might be appearing when you are removing the items from the related list.

Please check if there is any delete business rule on Incidents Caused By Change table which is generating these messages.