Where the approval info message configured
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7 hours ago
Hi,
Commonly when we approve the request on any table, approved: task number info message will appear. That is where configured in service now, can anyone knows just let me know.
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5 hours ago
Hi @PRAGHATIESH S ,
The info message like "Approved: <task number>" is usually configured in a UI Action using gs.addInfoMessage().
It can also be displayed via a Business Rule (server-side) or a Client Script (form-level).
These messages are commonly used to provide feedback after actions like approvals and help improve user experience.
You can refer to the official documentation here:
Hope this helps!
Best Regards,
Anjal
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5 hours ago
please share screenshot of what you are referring
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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5 hours ago
Would you mind closing your earlier questions by marking appropriate response as correct?
Members have invested their time and efforts in helping you.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
