Where the approval info message configured

PRAGHATIESH S
Tera Expert

Hi,

 

Commonly when we approve the request on any table, approved: task number info message will appear.  That is where configured in service now, can anyone knows just let me know.

3 REPLIES 3

AnjalPDijo
Mega Guru

Hi @PRAGHATIESH S ,
The info message like "Approved: <task number>" is usually configured in a UI Action using gs.addInfoMessage().


It can also be displayed via a Business Rule (server-side) or a Client Script (form-level).
These messages are commonly used to provide feedback after actions like approvals and help improve user experience.

 

You can refer to the official documentation here:

Hope this helps!

Best Regards,
Anjal

Ankur Bawiskar
Tera Patron
Tera Patron

@PRAGHATIESH S 

please share screenshot of what you are referring

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@PRAGHATIESH S 

Would you mind closing your earlier questions by marking appropriate response as correct?

Members have invested their time and efforts in helping you.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader