Where to find these ui action config or declarative config
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05-26-2026 12:40 AM
in sow in the right side record information tab this risk card is coming and inside this card these two buttons are coming recalculate risk and assess risk where can i find these two button config's in servicenow?
@Ankur Bawiskar any idea on it?
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05-26-2026 01:10 AM
that's within the UI builder component
check below
Unable to hide “Calculate Risk” button in Change Request – Service Operations Workspace
how to disable the Recalculate risk button in Service Operational Workspace
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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a month ago
@Ankur Bawiskar ,
Where exactly on which table or wheere this config is present for those two buttons i need to check and change something about its behaviour.
Can you please let me know where i can find that i tried to find it declarative actions and ui actions but this is not there.
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a month ago
check links I shared above
sharing here as well
Unable to hide “Calculate Risk” button in Change Request – Service Operations Workspace
how to disable the Recalculate risk button in Service Operational Workspace
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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a month ago
Hi @Debasis Pati ,
You will find the UI action on
- In the Application Navigator, search for and open Risk Conditions (risk_conditions.list).
- Identify the active risk conditions in the list.
- (If you want to hide Recalculate Risk button) Open each condition and set the Active field to false, then click Save
Refer: Recalculate risk link in service operations workspace not working
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti