Where to find these ui action config or declarative config

Debasis Pati
Kilo Sage

DebasisPati_0-1779781133224.png


in sow in the right side record information tab this risk card is coming and inside this card these two buttons are coming recalculate risk and assess risk where can i find these two button config's in servicenow?

@Ankur Bawiskar any idea on it?


4 REPLIES 4

Ankur Bawiskar
Tera Patron

@Debasis Pati 

that's within the UI builder component

check below

Unable to hide “Calculate Risk” button in Change Request – Service Operations Workspace 

how to disable the Recalculate risk button in Service Operational Workspace 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar ,
Where exactly on which table or wheere this config is present for those two buttons i need to check and change something about its behaviour.
Can you please let me know where i can find that i tried to find it declarative actions and ui actions but this is not there.

@Debasis Pati 

check links I shared above

sharing here as well

Unable to hide “Calculate Risk” button in Change Request – Service Operations Workspace 

how to disable the Recalculate risk button in Service Operational Workspace 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Tanushree Maiti
Tera Patron

Hi @Debasis Pati ,

You will find the UI action on 

  1. In the Application Navigator, search for and open Risk Conditions (risk_conditions.list).
  2. Identify the active risk conditions in the list.
  3. (If you want to hide Recalculate Risk button) Open each condition and set the Active field to false, then click Save

Refer: Recalculate risk link in service operations workspace not working 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti