where will be Planned start date and end date field calculate present for Standard change request.

amar7
Kilo Guru

Hi Community,

i need to know where will be the planned start date and end date calculate might be present in the Standard change request. 

if i am trying to set the planned start date to the day of creation it self it throwing an error saying that below :


May i know the place might be the date calculation available , so that i can get back to my client with the proof .

amar7_0-1693314554082.png

 

 

1 ACCEPTED SOLUTION

Sagar Pagar
Tera Patron

Hi @amar7,

 

You need to check the UI policy/ Client scripts on Change request table.


If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

View solution in original post

3 REPLIES 3

Sagar Pagar
Tera Patron

Hi @amar7,

 

You need to check the UI policy/ Client scripts on Change request table.


If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

Prabu Velayutha
Mega Sage
Mega Sage

Hi @amar7 

 

You can check under system definition -> Client Scripts there are several OOB Client Scripts available for Plan start and other date validation on the CR form. Please refer the screenshot below, the created by admin are OOB and there can be custom client scripts to doing the validations or OOB may be modified for specific requirements.

 

PrabuVelayutha_0-1693316806375.png

 

 If my answer helped mark it helpful and correct.

Eswar Chappa
Mega Sage
Mega Sage

Hi @amar7 as per the OOB system these are the 3 Client scripts which are used for Planned date validation.

 

https://xxxxxx.service-now.com/sys_script_client_list.do?sysparm_query=tableLIKEchange%5Etable%3Dcha...

 

EswarChappa_0-1693316568389.png

Thanks & Regards,

Eswar Chappa

Mark my answer correct and Helpful if this helps you 😀