Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Why is Associate Record option available in IMS form for some incidents but not others?

santa
Tera Contributor

When viewing Related Records within the interaction (IMS) form in SOW, some incidents have an "Action Menu" which allows the user to associate with the interaction, while others do not. Does anyone know why?

0 REPLIES 0