Why isn't the KB articles not shown in Knowledge Homepage even after it is published under existing categories?

[Sreelakshmi2]

A knowledge article is published after approval from approvers but the article is not shown in KB homepage under the knowledge base , but the articles which are in the draft state are seen . How to make it visible through the portal view . 

[Uncle Rob · Accepted solution]

Verify that...

- Workflow = Published

- Valid To = (some time in the future)

- Both knowledgebase and category are defined

- knowledge base (base, not record) is active

- knowledge base has Can Read rules that the user in question passes.

[Sreelakshmi2]

Thank you Robert .

It worked . 

[Uncle Rob]

Any time.

[Dhanuja2]

Hi ,

I am facing a similar in my instance. The knowledge base and the categories are active and i am facing this issue even as admin user.

though i can see the count of articles next to category in left navigation updated, I am getting no results found message.

Please update anything else needs to be configured in order to make articles visible in Knowledge Homepage.