why my record producer is taking long time to load in portal

[lakng]

we have created one record producer which will give the ability to user to create incident from the Portal.

while opening that record producer it is taking much long time. but eventually it will open after long time like 2 minutes.

is there any thing with inside script and  variables?

[Omkar Mone]

Hi 

If you have a Lookup Select Box type field, please change it to Reference which might resolve your issue.

Hope this helps.

Regards,

Omkar Mone

[Omkar Mone]

Hi 

Any update on this?

[Omkar Mone]

Hi 

If this helped you, can you mark correct answer to close this thread?

[Winston]

I was having the same issue, and can confirmed switching from a lookup select box field (for the sys_user table) to a reference field resolved it.

Thank you. 

[Sajilal]

Hello,

Please disable your client script one by one and check which is the script causing the issue, make sure onload is return false for your onchange client scripts, also as you know make sure the calls to the Script Include are all asynchronous. This should resolve your problem

Please mark the answer as Correct and Helpful, if it works for you.

Regards,
Sajilal