Thought I would share the following use case. Issue: When exporting data from html fields, the downloaded data contains HTML tags. We needed a solution that'll remove the html tags prior to the exporting the data.After much searching in the forums w...
Hello Experts, Requested Item metric does not stop calculation for Assignment Group duration for the last Assignment Group (in case when the Assignment Group is the group that closed the request).Please, see attached 1st screenshots- when ticket was ...
Hi @Sagar Pagar How to remove a particular dictionary attribute from all fields in table I have already refereed bellow article it helped me some what so plss suggest https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0661882 Re...
Hi All, I just completed my ServiceNow Implementation Specialist Certification in ITSM, and just like others I found it really tough to find study materials for this exam both in Community and elsewhere.So, I got some documents for preparation of the...
I need to clone my dev install with my producion instance in preparation for the next platform release. I have had no luck saving my In Process updates sets in the past. WHat is the best way to save my update sets during cloning?
Hi All,I was wondering how can I share a scheduled report as email but instead of it being an attachment it should be on the email body. Any ideas?.
Hi All, Just wanting to check in if anyone has successfully found a way to customise the columns of information shown on the Change Schedule module? Screenshot of what I'm talking about below: I also noticed that you can access the Config icon on the...
Hi all, Is it possible to call flow designer from workflow and passing parameters from workflow to flow designer. Does Code snippet in flow designer is the only way? Regards,Nithya
Hello All , I have a requirement where I want to extract data from User table .. that data should be copied to one file and that file should be created using the flow designer once that data is copied to the file .. need to store that file in a local...
Hi All, Requirement: View details should be hidden from the portal.Can anyone please guide me on this. Thanks in Advance
I have to translate the data in custom table. I have tried translating in sys_translated_text table but it is not working. (tried in translated/field labels table as well).please help on this issue. TIA.
When trying to back out an update set that was loaded using XML, I do not see the Backout action button. Does that not display after Committing the XML update set?
Hi All I have a form where I would like to populate 2 reference variables - one with all the roles a user has, and one with all the groups a user is a member of. The wrinkle is that the list of groups / roles needs to be based off another reference f...
Trying to find all requests for a specified user. Then creating tasks based on those requests. Getting error Evaluator: com.glide.script.RhinoEcmaError: Cannot read property "requested_for" from null script : Line(4) column(0) 1: var applic...
Hi All, I had a requirement to hide the "input " text box on the Activity tab based on a condition (Like if incident state is "resolved" I dont want to show that text box). How can I update it? is it possible to do so?Below is the screenshot.
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