WHY WORK NOTES ARE VISIBLE TO THE END USER?

[Adewale Akomola]

Is there a reason work notes are visible to the end-user?  How can we fix this on our end?

We only want the stores to receive the additional comments not the internal work notes.

[Harsh Vardhan]

so based on this ACL

users who will have any of these 3 roles can see the work notes. 

you can apply your requirement here based on role you have and which you want to prevent 

[Adewale Akomola]

I see!!! The user belong to a group that i want to prevent seeing the internal work note has the x_aafes_compliance. user role. How do i remove that role? I'm sensing that i will need the elevated privilege role to remove it from the ACL?

[Harsh Vardhan · Accepted solution]

yep. you have to elevated privilege to enable the security_admin role then you will able to modify the ACL. 

[Adewale Akomola]

OK. Thank you