Work Notes - Custom Table

[kevwatson]

I've create a new table which doesn't extend from another table. The table and associated fields have now been created with the exception of Work Notes & Additional Comments. I've since found these are not available as my custom table doesn't extend the Task table. Can anyone tell me how I get exactly the same functionality on my custom table please?

[RaghavSh]

Refer: https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/form-administrati...

Pls mark this helpful, if this helps.

Thanks.

[kevwatson]

Have you used this article before to achieve this?

[RaghavSh]

yes, are you facing any issues. I was able to create this field on custom table using exact steps.

[Community Alums]

Hi,

Create 2 custom fields of the type "Journal Input" on your new table as below:

Next, open the form >Configure> Form layout and create a new section "Notes" and add  3 fields as shown below: 

Activities(filtered)

Work Notes

Additional Comments

Open your new form and save. It will looks like this-

Kindly consider marking my comment as correct/helpful based on the impact. Thank You.