- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2021 05:05 AM
I can't be ale to checkout my workflow. It is showing published but not triggering when conditions met.
Please help me with this issue.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2021 05:20 AM
Hello Venkysana,
Yes,I have seen this where you may be attempting to edit the wrong version of the workflow. Sometimes the workflow editor may now take you to the checked out version of the workflow and may take you to the published version which is read only instead. Try:
- Navigate to Workflow \ Administration \ Workflow Versions(wf_workflow_version)
- Search where name = your workflow (Ideally,Only 1 version should be published true.)
- Find the one that published is false and checked out by you and open it by clicking the Name column
- Under related links, click Show Workflow
- Hopefully the workflow is editable now
Please mark the answer as correct or helpful..
Regards,
Kalyani Shaha
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2021 05:19 AM
Hi,
did you check wf_workflow_version table for this workflow?
Only 1 version should be published true
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2021 05:20 AM
Hello Venkysana,
Yes,I have seen this where you may be attempting to edit the wrong version of the workflow. Sometimes the workflow editor may now take you to the checked out version of the workflow and may take you to the published version which is read only instead. Try:
- Navigate to Workflow \ Administration \ Workflow Versions(wf_workflow_version)
- Search where name = your workflow (Ideally,Only 1 version should be published true.)
- Find the one that published is false and checked out by you and open it by clicking the Name column
- Under related links, click Show Workflow
- Hopefully the workflow is editable now
Please mark the answer as correct or helpful..
Regards,
Kalyani Shaha
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-01-2022 04:55 AM
Everything works but the workflow is read only
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-19-2025 08:27 AM
Hi, we have a workflow which is checked out by a user previously, but present his is not in our organization. now when we are trying to edit or publish we are unable to do so.
Any help in this