Workflow is showing published(Checked out by)

venkysana
Tera Expert

I can't be ale to checkout my workflow. It is showing published but not triggering when conditions met. 

Please help me with this issue.

 

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1 ACCEPTED SOLUTION

Kalyani21
Mega Guru

Hello Venkysana,

Yes,I have seen this where you may be attempting to edit the wrong version of the workflow.  Sometimes the workflow editor may now take you to the checked out version of the workflow and may take you to the published version which is read only instead.  Try:

  • Navigate to Workflow \ Administration \ Workflow Versions(wf_workflow_version)
  • Search where name = your workflow (Ideally,Only 1 version should be published true.)
  • Find the one that published is false and checked out by you and open it by clicking the Name column
  • Under related links, click Show Workflow
  • Hopefully the workflow is editable now

Please mark the answer as correct or helpful..

 

Regards,

Kalyani Shaha

View solution in original post

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

did you check wf_workflow_version table for this workflow?

Only 1 version should be published true

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Kalyani21
Mega Guru

Hello Venkysana,

Yes,I have seen this where you may be attempting to edit the wrong version of the workflow.  Sometimes the workflow editor may now take you to the checked out version of the workflow and may take you to the published version which is read only instead.  Try:

  • Navigate to Workflow \ Administration \ Workflow Versions(wf_workflow_version)
  • Search where name = your workflow (Ideally,Only 1 version should be published true.)
  • Find the one that published is false and checked out by you and open it by clicking the Name column
  • Under related links, click Show Workflow
  • Hopefully the workflow is editable now

Please mark the answer as correct or helpful..

 

Regards,

Kalyani Shaha

Everything works but the workflow is read only

wefw
Tera Contributor

Hi, we have a workflow which is checked out by a user previously, but present his is not in our organization. now when we are trying to edit or publish we are unable to do so.
Any help in this