workflow to be run by sepefic user ?

Manish Shetty2
Giga Contributor

Hello Experts,

Servicenow uses system user to run workflows. is it possible to use any specific user (other than system user) to run workflows ?

Looking forward for your response. thanks in advance.

 

Thank You,

Manish

 

 

3 REPLIES 3

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

It is not the case. Person who submits the request he is used to create a context and run workflow.
See below:

find_real_file.png

 

Thanks,
Ashutosh

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Not by default for workflows. For Flow Designer there is.

By default the workflow is just running on the user created OR under system (for example after a timer activity, the workflow proceeds under system).

You could maybe do some manipulation on the scheduled jobs, which for example trigger a workflow to proceed after a timer. Maybe these can be manipulated so that system is not performing your workflow, though a specific user (thinking of the scheduled job, run as field).

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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What I mean is something like below. (not tested!) I can imagine, that if you could start / proceed the workflow thru a scheduled job, a scheduled job which runs under a specific user, that that user is the one displayed as under which the workflow has performed it's actions.

find_real_file.png

 

find_real_file.png

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn