workflow to be run by sepefic user ?

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08-23-2019 02:30 AM
Hello Experts,
Servicenow uses system user to run workflows. is it possible to use any specific user (other than system user) to run workflows ?
Looking forward for your response. thanks in advance.
Thank You,
Manish

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08-23-2019 03:20 AM

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08-23-2019 03:36 AM
Hi there,
Not by default for workflows. For Flow Designer there is.
By default the workflow is just running on the user created OR under system (for example after a timer activity, the workflow proceeds under system).
You could maybe do some manipulation on the scheduled jobs, which for example trigger a workflow to proceed after a timer. Maybe these can be manipulated so that system is not performing your workflow, though a specific user (thinking of the scheduled job, run as field).
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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08-23-2019 03:44 AM
What I mean is something like below. (not tested!) I can imagine, that if you could start / proceed the workflow thru a scheduled job, a scheduled job which runs under a specific user, that that user is the one displayed as under which the workflow has performed it's actions.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field