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Filtering ci upon selecting category in change request

 The requirement is that, if the user selects a category "asset id change" in the change request form, then only asset of "cmdb_ci_firewall_device_palo_alto" class should be filtered or displayed in the configuration item field where it is a referenc...

Need to update records based on filter conditions

Hi, I have a requirement, in flash form there is field called Type with option user, location and account. and another field called Tablename (data type is tablename ).If user is selected in type then sys_user table displays in table name. If locatio...

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suuriya by Tera Contributor
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  • 5 replies
  • 0 helpfuls

Syntax to pass current.variables."Pass_Dynamic_Variable_Name"

Hi All, Can someone please let me know the right syntax to pass the internal name of the variable using current.variables."internal_variable_name"My issue with this, var VarIntName = "type_of_computer"var VarValue = current.variables."VarIntName" // ...

I want to configure an Email Notification

Need help with the below email notification  I have created an email template in  which we are printing some details about the short description , description , type , start and end date .I also have an mail script which I am using to print the below...

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Business Rule trigger issue

Hi,I've a form as per attached screenshot -  You can see the highlighted in green color Compliance Flag which are in 'Complete' state which makes the over all Compliance status as 'Complete'. However, in the attached screenshot, you can see overall a...

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Tasks in a Change Template

How to embed Tasks in a Change Template?There is functionality to embed Tasks into Standard Changes.  I have long been searching for the ability to do the same for regular Templates to be used for other Change types such as Normal Change. I have rece...

Resolved! Partial matching of reference type field values with addQuery()

Thank you for your help. I am trying to accomplish a requirement to display a record in a custom table when the department name in the record is a partial match to the logged in user. An example would be as followsIf the department name in the record...

N_Y_1014 by Tera Contributor
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  • 5 replies
  • 2 helpfuls