workflow user activity check code

[dheeru_1994]

Hi all  i have written this code in user activity if requester is inactive user so on the basis of inactive user i am running this code but only else part run that user is not found where i am doing mistake

 
var answer = []; var requested = current.variables.requested_name.getDisplayValue(); gs.info("Requester name is: " + requested); var grRequester = new GlideRecord('sys_user'); grRequester.addQuery('user_name', requested); grRequester.query(); if (grRequester.next()) { if (!grRequester.active) { var grActive = new GlideRecord('sys_user'); grActive.addQuery('active', true); grActive.query(); if (grActive.next()) { answer.push(grActive.sys_id); gs.info("The active approver is: " + grActive.sys_id); } else { gs.error("No active users found for approver."); } } else { gs.info("Requested user is active, no approver needed."); } } else { gs.error("Requested user not found."); }

Note after requesting item and select requester user no approver generate in logs    this message come 
this message populate in logs user not found 
where i am doing mistake 

[Anurag Tripathi]

Hi,

Just a tip, Please use the code editor to include scripts to make it more readable

[dheeru_1994]

var answer = [];


var requestedUser = current.variables.requested_name.getDisplayValue();
gs.info("Requested User: " + requestedUser);


var grRequestedUser = new GlideRecord('sys_user');
grRequestedUser.addQuery('user_name', requestedUser);
grRequestedUser.query();


if (grRequestedUser.next()) {
 
    gs.info("Requested user found: " + grRequestedUser.user_name);

 
    if (!grRequestedUser.active) {
     
        var grActive = new GlideRecord('sys_user');
        grActive.addQuery('active', true);
        grActive.query();

        // Check if an active user is found
        if (grActive.next()) {
            // Add the sys_id of the active user to the answer array
            answer.push(grActive.sys_id);
        
            gs.info("Active user found for inactive requester: " + requestedUser);
            gs.info("Approver added: " + grActive.sys_id);
        } else {
       
            gs.error("No active users found for approver.");
        }
    } else if (grRequestedUser.active) {
   
        gs.info("Requested user is active, no approver needed.");
    }
} else {

    gs.error("Requested user not found.");
}

[dheeru_1994]

var answer = [];


var requestedUser = current.variables.requested_name.getDisplayValue();
gs.info("Requested User: " + requestedUser);


var grRequestedUser = new GlideRecord('sys_user');
grRequestedUser.addQuery('user_name', requestedUser);
grRequestedUser.query();


if (grRequestedUser.next()) {
 
    gs.info("Requested user found: " + grRequestedUser.user_name);

 
    if (!grRequestedUser.active) {
     
        var grActive = new GlideRecord('sys_user');
        grActive.addQuery('active', true);
        grActive.query();

        // Check if an active user is found
        if (grActive.next()) {
            // Add the sys_id of the active user to the answer array
            answer.push(grActive.sys_id);
        
            gs.info("Active user found for inactive requester: " + requestedUser);
            gs.info("Approver added: " + grActive.sys_id);
        } else {
       
            gs.error("No active users found for approver.");
        }
    } else if (grRequestedUser.active) {
   
        gs.info("Requested user is active, no approver needed.");
    }
} else {

    gs.error("Requested user not found.");
}

[Anurag Tripathi]

See my comment below, also show what logs/ info messages you are getting

var answer = []; 
var requested = current.variables.requested_name.getDisplayValue(); 
gs.info("Requester name is: " + requested); 
var grRequester = new GlideRecord('sys_user'); 
grRequester.addQuery('user_name', requested); 
grRequester.query(); 
if (grRequester.next()) { 
if (!grRequester.active) {
var grActive = new GlideRecord('sys_user');  //whata re you trying to do here? this will randomly pick a user which is active, this should have another query to filter right users
 grActive.addQuery('active', true); 
grActive.query();
 if (grActive.next()) { 
answer.push(grActive.sys_id); 
gs.info("The active approver is: " + grActive.sys_id); 
}
 else { 
gs.error("No active users found for approver."); 
}
 }
 else {
 gs.info("Requested user is active, no approver needed.");
 }
 }
 else {
 gs.error("Requested user not found."); 
}