Workflow Approval - User activity

[The Matrix]

Hi Team,

I have created an Approval for RITM using Workflow Approval - User activity and adding approvers using sys id in Advanced Script.  Refer below image.

For wait for condition I have set "Anyone to approve" 

and When anyone rejects " Rejects the Approval". 

The Approval is only working only for the first User whom I'm pushing first in the answer[] array. If the second user approves the RITM it is not moving to the next activity. It should work either one of them approves it.  What do you think, what am I missing here?

[Matthew Green2]

“Anyone to approve” only works if each approver gets a separate approval record.
Your Advanced Script is likely not returning an array, so only the first user is getting a requested approval.

Fix it by ensuring the script does this:

answer = [];
answer.push('SYSID_USER1');
answer.push('SYSID_USER2');

Then confirm the RITM has two sysapproval_approver records.

[The Matrix]

Hi @Matthew Green2 both the users are getting approval request and two seperate approvals records are created in sysapproval_approver. The expected scenario is, that it should move to the next Activity if either one of them approves the request. But it is working for only first user from the answer[] array. If the second user approves the request, the state is chaning to Approve but it is not moving to the next activity? 

Thanks!

[Ankur Bawiskar]

@The Matrix 

should work fine ideally.

Did you try to give some other user sysIds in array?

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