Worknotes getting posted twice in activity log

[sri-nidhi]

I am trying to enable hyperlinks in work notes by using a business rule that recognizes a regular expression. Business rule enables the hyperlinks and that hyperlink enabled worknotes we enter are getting posted in activity log.

Along with that, OOB worknotes(The one that is not getting converted into hyperlink)   is also getting posted.

How to restrict the OOB updation of worknotes?

Thank you,

Srinidhi

[Anurag Tripathi]

Hi Srinidhi,

This is a common issue. Simply saying, your update operation is running more than once and as a result there are 2 entries in worknotes.

Check if there are any current.update() statement in the business rules that are running in this transaction?, if yes then try to remove them.