Export list to Excel from Portal

lexdiaz
Giga Contributor

‎11-02-2017 12:49 PM

Hi community,

I am using a Data Table from Instance Definition With to display Incidents on the Service Portal, with the following columns:

find_real_file.png

find_real_file.png

But when I export the list as Excel, the following fields\ columns are missing

          - Product

          - Description

          - Resolved

Instead, I am getting the following columns:

-Number -Request -Contact -State -Priority -Assignment group -Assigned to -Updated -Opened

The exported columns differ from those shown in the list view. How can I fix that?

Thanks Lex

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him001
ServiceNow Employee
ServiceNow Employee

‎11-07-2017 03:30 AM

Hi Lex,


Data is exported as per the current view. Please hit the below URL as per the format and the view and make sure the fields are visible in the required view.



*Instance_name.service-now.com/incident.do?EXCEL&sysparm_view=ess*



Put your view name for ess in the above command and EXCEL will be exported automatically.



For more details - http://wiki.servicenow.com/index.php?title=Exporting_Data#Determining_Which_List_Fields_are_Exported



Hope this helps.



Thanks,


Himanshu