Worknotes updating with line breaks

AnandKumar1
Tera Expert

HI,

I am facing 1 new issue that when we update the work notes in any module then line breaks are coming for the each line. Verified in widget and ui scripts and couldn't find the logic where this been written. 

When I update notes and tried inspect I can see <br> commend in between lines. Please suggest the route cause. 

 

AnandKumar1_0-1718864797590.png

 

Thanks.

 

1 REPLY 1

Dnyaneshwaree
Mega Sage

Hello @AnandKumar1 ,

Check that any client script, UI action, BR, custom widget/UI pages used the logic of line break.
Refer below article if relatable:
https://www.servicenow.com/community/itsm-forum/latest-work-notes-not-coming-in-the-single-line/m-p/...

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru