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Session Code: BRE1644

Presenter(s): Karen

Company(s): Tangoe Inc

Abstract:

Tangoe is the global leader in telecom expense management, managed mobility services, and cloud expense management software and solutions. Tangoe customers trust them to optimize more than $40 billion of technology expenses, and manage the lifecycle of more than 10 million mobility assets. When Tangoe sought to consolidate systems, improve processes, and otherwise transform customer service, they turned to Customer Service Management. Attend this session to learn about their journey and the results they've realized.