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Session Code: BRE3158

Presenter(s): Paul McRae, Kristina Lindsey, Charles Huntley, David+M Wheeler

Company(s): ServiceNow, Scripps Health, Novant Health, Medical University of South Carolina

Abstract: Patients today have become consumers – driving the need for streamlined, engaging experiences. And with technology, delivering a personalized patient experience with coordinated systems and more effective clinicians is possible. Join this session to learn how healthcare organizations are finding new ways to engage health-consumers and promoting adoption of innovative services, such as virtual care, patient portals, and more – all to increase satisfaction and retention.