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05-25-2021
09:29 PM
Session Code: BRE2800
Presenter(s): Scott Nemes, Celisa Manly, John Spirko
Company(s): San Francisco State University, Northern Arizona University, ServiceNow
Abstract: Join us in this session to hear from panelists that have been involved in a "Digital Service Work-group" that was formed to share experiences about building out services in ServiceNow. The working-group has over 150 members. We'll field questions from ideation of new services all the way though retirement. Including things like design, development, service catalog categorization and operational support.
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