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05-04-2019
10:30 PM
Session Code: PTS1722
Presenter(s): Victor
Company(s): ServiceNow
Abstract:
Swivel chairing between systems and struggling to find answers— all while the customer waits for a solution. It's time to elevate the agent work experience and make them more efficient and successful, which will improve customer satisfaction. Learn how Agent Workspace's elegant interface powered by Agent Intelligence's machine learning with contextual solutions from Agent Assist can turn agents into super agents!
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