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05-04-2019
10:30 PM
Session Code: BRE0076
Presenter(s): Zeljko
Company(s): The Global Fund to fight AIDS, Tuberculosis and Malaria
Abstract:
Join this session as the Global Fund describes how teams are working together to continually improve services by streamlining them to a level that will guarantee increased efficiency. You'll see how this can be accomplished by taking a holistic ITSM approach and following two proposed models that are based on ITIL best practices.
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