esx server discovery

adwitiya1
Kilo Explorer

‎05-31-2017 12:59 PM

i am trying to discover esx server,

my vcenter are getting discovered,but its is showing error message Unable to establish connection to https://10.9.159.250/sdk .I have already checked the credential.Iam using same credential for other vcenter on which everything is working perfectly fine.

When i try to take rdp on vcenter by midserver using same credential it is working fine,i have admin access and all the require rights ,ports are open.when i try to use VM admin credential to run discovery it work perfevtly fine,but its not getting esx server discovered using my credential.

Please suggest.

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10 REPLIES 10

VivekSattanatha
Mega Sage
Mega Sage
In response to sddd

‎06-02-2017 11:41 PM

Hi,



Are you able to open vCenter through web client with the vCenter credential.



HTTPS://<ipaddress:9443>



Regards,
Vivek



Based on the impact hit like helpful or correct.


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jayesh mohan2
Mega Expert

‎06-02-2017 05:52 AM

Adwitiya,



In the credentials table, when entering the vCenter credentials, have you entered it in the format domainName\username. Initially we had this issue and then we realized that the domain name is always needed when discovering a vCenter.


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sddd
Kilo Explorer
In response to jayesh mohan2

‎06-02-2017 08:03 AM

thanks jayz but i have already checked the credential it is put in write format


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sddd
Kilo Explorer
In response to sddd

‎06-05-2017 03:38 AM

credential are already present in right format


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narendrand
Giga Contributor
In response to sddd

‎06-28-2017 01:26 AM

Hi Adwitiya,


I am also facing the similar issue, please find below details and give your valuable suggestions,



I am trying to discover the ESX server via VCenter which is hosted on Linux server.


I have configured the two credentials one for SSH and one for VCenter. Once i triggered the discovery, I am receiving the below error message,



SSH authentication or connection failure


Unable to establish connection to https://10.***.***.***/sdk




Troubleshooting steps taken :


I have tried to login the Linux server using same credentials ( Result : I can able to login successfully and also that account is privileged with admin access)




Kindly suggest me, what steps need to be carried out in ServiceNow end as well as Server end to discover the ESX server hosted on Linux server.




Thanks in Advance!


Regards,


Narendran


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