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12-12-2021 12:35 PM
I keep getting emails about not completeing my onboarding checklist but no one has been able to tell me how? there are articles about a mobile onboarding app but Rome does not support the mobile app so I went to YouTube found a video about downloading a plugin Lifecycle events Onboarding HR but It is still not clear can anyone offer any suggestions?
Solved! Go to Solution.
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12-16-2021 11:38 AM
If you are asking about Onboarding checklist in Now Support Portal then you can navigate to Url - "https://support.servicenow.com/now?id=ns_admin_checklist"
If the onboarding checklist are not completed then you can see a navigation link by click on Task Icon on the portal header.
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12-12-2021 05:58 PM
Hi Steven,
Please check the Onboarding lifecycle event, this is responsible for sending such emails related to onboarding, also you can check for HR notification were you can find all the notifications configured and search for *onboarding.
I hope the answer helps, Kindly Mark ✅ Correct or ???? Helpful if applicable., So that others get benefited in future for similar issues...
MF Sohail Khilji.
LinkedIn > https://www.linkedin.com/in/mf-sohail-khilji/
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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12-13-2021 08:46 AM
Thank you for taking the time to get back to me I really appreciate it but the I still need to know how to do the things that you suggested. so far I went to plugins downloaded the onboarding HR application but it comes up as a form. I am still lost as to completing my onboarding objectives that I keep getting emails about and when I contacted support I was sent articles about mobile app onboarding which Rome does not even support and still does not answer my question.
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12-16-2021 11:38 AM
If you are asking about Onboarding checklist in Now Support Portal then you can navigate to Url - "https://support.servicenow.com/now?id=ns_admin_checklist"
If the onboarding checklist are not completed then you can see a navigation link by click on Task Icon on the portal header.

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12-21-2024 10:41 PM
thanks