How to create list of changes opened by my group
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04-08-2025 07:20 AM
Can anyone help, how to create list of changes opened by my group and active?
I do not have admin nor developer access to SNOW.
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04-08-2025 12:49 PM
Hi @AjitK
The opened by details are store the user record , not the group details, so you can not directly find that information.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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04-09-2025 03:23 PM
Hi AjitK,
It sounds like you want to list the active change requests your group has created, since that is not easy to do perhaps one of the below options may work for you.
If your group is also assigned to the change you can use the assignment group in a filter.
View all open changes, then click on the filter button , click AND, choose field Assignment group is, then put in your group's name.
If it must be based on Created by, you could add a filter for the field Created by User1 OR Created by User2 etc. listing each of the members in your group.
Rudy