sys_id for non admin users

[Heisenberg]

Hi Experts,

I am new to servicenow, I am using Kingston

Firstly I wanted to know how sys_id gets generated in servicenow is it through UI actions or business rule, please advice.

My second question is how to get the sys_id for non admin users, I want sysid details for my asset Id  how can I get it please advice the steps.

[The SN Nerd]

It is in the URL.

Please do not customise the system for this, it is completely unnecessary.

[Heisenberg]

Hi Paul, I want it for asset user not admin.

[Shishir Srivast]

you can navigate to sys_user_has_role table and then filter based upon the role and then you can click on each user and get the sys_id in the URL as Paul has showed you

or when you open the user record who has asset role then you can right click on the header and select the "Copy sys_id" option to copy the sys_id of that particular user.

if you want to get the sys_id of all the users who has asset role then you can user below script in the background script to get the user details with sys_id

var gr = new GlideRecord('sys_user_has_role');
gr.addQuery('role', 'PASS THE SYS_ID of the ASSEST ROLE');
gr.query();
while(gr.next())
  gs.print(gr.user.name + ' : '+ gr.user);

to get the sys_id of Asset role you can check below screenshot on sys_user_role table.

[Chuck Tomasi]

When I encounter a system where I don't have admin access, I usually use the form menu to say Copy URL, then get the sys_id out of that. For example:

Then I get a URL like this:

https://YOURINSTANCE.service-now.com/nav_to.do?uri=sys_embedded_tour_guide.do?sys_id=ed9340ef67303200bde4a82a33415ac1

Then I copy and paste the sys_id where I need it.