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Resolved! Create SLA only for a new incident record.

1.SLA is attached when Incident is saved as to be worked. 2.SLA is set to complete when the Incident is saved in any other State other than To be Worked and Cancelled. 3. If by any chance the incident goes back to "TO be worked"(start condition of SL...

siva ram1 by Kilo Contributor
  • 805 Views
  • 2 replies
  • 0 helpfuls

Resolved! Conditional branch of workflow

I added a conditional branch to the workflow,It always goes through the "true" route without functioningIs there any solution?

T_Izumi by Kilo Contributor
  • 1337 Views
  • 7 replies
  • 5 helpfuls

Resolved! How to delete a Studio Application?

I need to delete an application(AU) I created through Studio in ServiceNow. The only way I found on the internet is to go to the System Application > Applications and delete it from there. The problem is I can't find Application module inside System...

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Arsalan1 by Tera Contributor
  • 6996 Views
  • 2 replies
  • 24 helpfuls

Are there any plans to postpone Knowledge 2020?

Are there any plans to postpone Knowledge 2020 because of the whole coronavirus situation.   Facebook has canceled its F8 conference scheduled for May 5-6 in San Jose. Any news from ServiceNow on this?   I need to get my flights done but I am concern...

Knowledge 20 Orlando: Hotel and Transportation Options

Hello I'm trying to figure out Hotel options for Knowledge 20, however, I notice that a good deal of hotels available are pretty far from the Orange County Convention Center. 1) Is there a preferred list of hotels for Knowledge Attendees?  Are these ...

tahnalos by Kilo Sage
  • 896 Views
  • 9 replies
  • 4 helpfuls

Resolved! Knowledge 20 call for speakers

Hi, I have not been able to find out how to apply to be a speaker at the Knowledge 20 conference, does anyone have any information on this? Any info is appreciated! Thanks,  - Derek

Derek C by Tera Guru
  • 2122 Views
  • 14 replies
  • 16 helpfuls