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Why is it so hard to copy few dashboards from Service Now to pdf file within the tool?

YASHIK
Kilo Expert

I generated few Dash boards within my PDI but when it comes to saving them as pdf, i am not able do it. Is there a way to generate a pdf within the tool?

1 ACCEPTED SOLUTION

YASHIK
Kilo Expert

Hi Aman, Fantastic effort !! i owe you a coffee. Yes it did work now. Well done.

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10 REPLIES 10

YASHIK
Kilo Expert

Still can't crack this issue from my side surprise surprise ! What i believed to be a easy and straight forward task seems so tough to achieve. So far i am only able to print out a blank single page pdf. I will certainly post a solution if i find any breakthrough answers.

Aman Kumar S
Kilo Patron

Hey,

Found a workaround on HI:

Workaround

As an admin user take the following steps to resolve  the issue

  1. Go to system properties and search for property "com.snc.whtp.host" 
  2. Update  the value to http://parexport
  3. Save the record

Ref link:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0997488

Best Regards
Aman Kumar

YASHIK
Kilo Expert

Hi Aman, Fantastic effort !! i owe you a coffee. Yes it did work now. Well done.

Oh definitely 😉

Best Regards
Aman Kumar

YASHIK
Kilo Expert

Interestingly enough i have to report the following. I am not able to print out the data table at the bottom from the home Dashboard. However if i edit the specific chart (Widget) and export it as pdf, i am able to print out the entire content. Not sure why is this the case.

 

FYI Checking the below gives me the data table.

 

find_real_file.png

 

 

find_real_file.png