Write a script to display inactive problems with p2 incidents.

[sabbani rishika]

Script

[Ankur Bawiskar]

Hi,

why to use GlideRecord in client script?

GlideRecord in client side is not recommended.

I believe this is not an actual business requirement from your customer

If you still require here is the updated script

var arr = [];
var gr = new GlideRecord('problem');
gr.addQuery("active", false);
gr.addQuery('state',4);
gr.query();
while(gr.next()){
	var r = new GlideRecord('incident');
	r.addQuery("problem_id", gr.sys_id);
	r.addQuery('priority',2);
	r.query();
	while(r.next()){
		arr.push(gr.number.toString());
	}
}

alert(arr);

regards
Ankur

[Ankur Bawiskar]

@sabbani rishika 

Hope you are doing good.

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If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

[sabbani rishika]

Hii @Ankur Bawiskar ..The script which you have given also not working.

[Ankur Bawiskar]

Hi,

share your script and where have you written it

Regards
Ankur

[sabbani rishika]