Can someone explain the difference between the affected_product, related_product, and the CI on the kb_knowledge table vs the CI on the m2m_kb_ci table?
We are trying to relate articles to the appropriate CI but are having some issues understanding the difference between how the article gets documented in the form vs where the CI should show up and on what table.
Thanks in advance!
KB form with affected product added.
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kb_knowledge table
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m2m_kb_ci table
